Privacy Policy

Privacy Policy

Introduction

At https://mobility-assistance-ingleside-texas.primarycareaid.com, we, Mobility Assistance Ingleside Texas (hereafter referred to as ‘the Company’, ‘we’, or ‘us’), are dedicated to protecting your privacy and securing the personal data entrusted to us. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Protection Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services accessible through links on our website, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we interact with users and process personal data when:

  • You utilize our applications, software, or online services as an authorized user
  • You visit and engage with our websites linked to this Privacy Statement
  • We communicate with you via email, phone calls, text messages (SMS), or other channels

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your account creation, such as usernames, passwords, and registration data.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details, investment portfolios, or other financial records as required for specific services.
  • Purchase Information: Product/service purchases, order history, and transaction details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for service delivery and analytics.
  • Location Data: GPS coordinates and location-based services data to provide location-aware services.
  • Feedback: User-provided comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Data from social media platforms when users interact with our content or engage with us on these platforms.
  • Product Information: Details about products you view, purchase, or show interest in, including product specifications and user preferences.

We gather this data through direct user input, interactions with our services, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties, subject to their privacy policies.

Cookies

We employ cookies and similar technologies for several purposes:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website and applications, enabling features like secure login, session management, and language preferences.
  • Preference Cookies: Customizing user experience by remembering settings, preferences, and choices.
  • Analytics Cookies: Tracking website usage, gathering analytics data, and improving service quality.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, including:

  • Providing services and support
  • Improving and customizing our products and services
  • Complying with legal obligations and regulatory requirements

Once the retention period expires or when these purposes are no longer applicable, we securely delete or anonymize the data unless subject to a valid legal obligation to retain it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • Access and rectification of your information
  • Erasure (right to be forgotten)
  • Restriction on processing
  • Data portability
  • Objection or withdrawal of consent for data processing
  • Non-discrimination in access to services

To exercise these rights or submit related inquiries, please contact our privacy team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on our website with a revised effective date. We encourage users to review this policy periodically to stay informed about their data protection.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us at: